Most excellent experience with everyone and every aspect of care, concern, compassion, knowledge and communication, helping with my journey. Thanks to all who are doing this every day.

The doctor was great in that department the emergency room is the problem they have no respect they make you wait forever and they treat you like garbage

Jessica Miller not only explained everything she listened to me. I think she is great ?.

It would have been nice whoever the staff member was that knocked and opened the door and walked right in to tell the doctor she needed to talk to her when she was done could have left a note or something instead of barging in, in case an intimate exam was being done everyone in the hall wouldn't need to have a view.

Jessica and staff are awesome like always

Was very impressed with the staff. Knowledgeable, professional and very helpful. Many thanks.

The office experience was professional and helpful. My appt was for 3 pm. At 2:25 I got my my first text asking if I was in the waiting room. This is very distracting and unsafe when you are driving to office.

I had severe pain after leaving my appointment. My wife called Jessica Miller who responded promptly and called in medication to the pharmacy after hours. She then called back many times to check my condition. Jessica went above and beyond to assist and displayed genuine concern and compassion for me and my wife. Many thanks to her!

Friendly staff. Recognized my recent Birthday

We always have a good experience at Reid!!

She took care to understand how expensive medications affected me.

Quite possibly the nicest people in the medical profession I've ever came in contact with. I have no complaints what so ever. Was just wonderful.

Friendly and professional staff. Couldn't ask for better!

Medical assistants were very helpful in assisting me to my appointment area and then to my car.

Very pleasant experience and giving me a good record towards my condition.

The staff is always very nice and helpful with any questions

It took way too long. I feel like the appointments are overbooked or some other issue. In an hour of time there I spend 10 minutes with a LPN and 5 minutes with a NP. It seems like the patients time is unimportant.

This was the first time I have seen and worked with J Miller. I thought she was amazing and great attitude. I've really always had Lindsey Worley, and she was always so nice and fantastic to see. Couldn't be happier with that team of people that I have received care from. What a great team of people there and so professional and quick with care and service.

So friendly, very knowledgeable of her profession

Very happy with my visit today, she was very on top of things and did exactly what she said she would do. She took very good care of me, I'm glad to have Jessica on board my care team :)

Quick appointment and very happy with nurse practiser and her attitude and personality.

There was a bit of a delay in actually seeing the provider, after we processed in by the nurse! otherwise the visit went well.

Everyone was nice and respectful its a really nice place

I was very nervous about my visit but Dr. Miller was understanding and compassionate and treated me with the utmost respect and care.

Dr. Jessica and the nurse are great they listen to what my problems were and answered all of my concerns. They care about their patients. Dr. Jessica is the BEST !!!

Thank. U. Very. Much. And. Give. U. A. Perfect. 10

Jessica Miller was extremely informative .She explained things very well,and helped me to understand my problem and solution.I would definitely recommend her.

This place treats you like family they really put the word CARE in patient care great service great staff!!

She never drew labs. I was informed to expect it every time I come. I was waiting, but they never mentioned it. This appointment was a waste of time. Why come if they aren't going to run labs? With my condition, I need to have test drawn every time I come. Especially since I don't come that often. I'm not happy with the replacement NP. I just as soon follow up with my Primary Care Physician.

Very nice staff

Staff have always been great at communication and consideration.

Everyone is kind and understanding. Thank you very much

Very comfortable experience

My experience was just fine.

She answered our many questions, and was patient and kind. We appreciate her.

They are fantastic folks at the facility actually look forward to my appointments every month..God Bless

Didn't get all my questions answered completely.

She listened to my concerns Offered options and we jointly chose a follow up psa test in 4 weeks with option should I have any problems to contact office This I appreciated

Looking down from 5000 feet view I could see how sparsely manned the Urology Department is (down to one Urologist) lots of empty desks. I worry about Reid and the impediments our area presents to recruiting new physicians!

This is the only Professional that I will see on a regular basis. The rest are on hold because of the amount being charged. Reid has become unaffordable even with insurance.

Everyone is always friendly and helpful.

Jessica was very knowledgeable and took time to explain the procedure.

Very professional

I would like to say that Jessica Miller(NP) was very professional, and she answered all my questions and she was very knowledgeable. I wish all doctors, NP's were like her.

Very comfortable and relaxed with this provider

She was extremely polite and knowledgeable

The staff was efficient, kind, and helpful. I think that I interacted with 5 personnel, each one was very kind and helpful and very patient with me... thank them for me, please!

The PA is amazing. She made me feel comfortable from start to fiinish even when had to lay there with privates out! She made me feel comfortable throuighout the procedure! Give her a raise!!

Good experience

Good experience with Jessica Miller and LPN Cindy. No complaints.

Professional attitude. Explained my options totally.

Jessica was very nice and interested in my healthcare.

Very nice and caring.

After my pleasant visit, The staff handed me a tin with a Christmas card and goodies in it. This was a very nice gesture and topped my good experience off. Thank you!

New patient and did not know all the questions I needed to ask. The provider did a great job of letting me know what she was doing and a lot about catheterization during the visit.

Very pleasant office staff.

It's always workout great for me Reid does a great job. Great Doctors!

Excellent!

As far as scheduling appointments/follow-ups - I was scheduled/seen timely; however, I had a particularly VERY long wait to be seen at my scheduled appointment on 12/11/24 at 8am!!

First visit and was satisfied with the visit.

Jessica Miller is very friendly treats you like a human not a number.

Everyone was very nice and efficient.

It was like being with family

I feel as comfortable as I can about my upcoming surgery.

Great , very considerate.

I'm very satisfied. changes in my prescriptions, I look forward to seeing results. very professional treatment.

Everyone was very friendly, informed, punctual, and just great in every area Thank you all

I wish I could get a printout of what the dr says. I wish reid had a sight that explained different options for specific problems such as different treatments for different types of cancer. To get all the information at once is to much to comprehend. The Dr is great, I cannot remember that much.

They all were very nice and polite, efficient. Thanks

I was very satisfied and was was very pleasant talking to

Jessica miller was very thorough with her explanation of my issues. She took her time to answer all my concerns. She's one of the nicest persons I have ever met in the medical field.

I truly appreciate Reid Urology. We arrived only to find out that the appointment was in Connersville. They were so forgiving and gracious and made time to be seen in Richmond. Thank you Reid Urology

Speedy and Friendly

I like how they don't keep you waiting and explaining everything they are gonna due before starting the treatment. Thank you xxx

Everything went great. I would like for her to treat me in the future if the occasion arises. I do have a follow-up appointment in 7 weeks.

Very personable & listened to all my concerns. Really appreciated her explanations

She was good

Awesome like always

I seen Jessica miller in urology and she was absolutely awesome. She took time with me to figure out what was the best plan for my health. She is the best!!!!!!!

She was polite and to the point.

Everyone there are extremely nice and helpful.

I seen NP Miller, whom I consider a doctor. Knowledgeable, concerning of her patients. A great personality, answered all my questions and was genuinely making my experience like family. Thank you Np/Dr Miller.

Jessica was very friendly and bubbly and made me feel very at ease.

Very knowledgeable and professional staff. They made me feel well cared for and like I belonged. Very positive experience.

I always feel comfortable with the girl tgat roomed me and checks my vitals. My np is tge same. She does a great job making comfortable and making sure to answer any questions I may have

Jessica Miller is one of the best, she is very professional and even more is very caring.

She is always so nice and friendly

A little late getting into CS because of unforeseen circumstances. Felt very comfortable with her answered all her questions. Left feeling very good about my check up.

I dont care for Dr to try pushing medication when I say no

Jessica is amazing! She listened clearly to my specific issues. I had no problem disscussing delicate and very personal issues. She is very knowledgeable about urinary health. I suggested a course of treatment and she had no problem accepting my suggestion and relaying it to the surgeon.

Professional, very knowledgeable, polite, courteous and compassionate. Values a "patient first" attitude and explains information on the patient's level. Appreciate simplifying my understanding of how to properly take my prescription medication.

I would highly recommend her for any urology problems!

Dr Jessica was great! Felt very comfortable with her.

We appreciate. The time spent with us and the time taken to answer our questions.

Excellent common sense comments and advice Very professional.

Experience with provider was fine BUT all the text notifications are extremely TOO much. When I tell you I don't need a confirmation a week before my visit that's what I mean. I filled out all your forms, told you I was coming I don't know how many times & still you contact me a hundred times. Stop it!

Jessica was very informed about my condition and very passionate to me. She seen very guinine as a nurse. Felt very comfortable and relaxed with Jessica. Good st what she does.

The staff was so nice to me. The sweet lady at the front desk was too. The nurse that took me back was so kind. Also my doctor was extremely friendly to me. She had a beautiful smile and made me feel at ease. Thank you.

Always to notch, no complaints!!

The NP Jessica Miller explained and made sure I understood what the next surgery would involve. She said if I have any questions between now and the surgery date to reach out she would be glad to answer them. Thanks xxx ?

They were awesome like always

She was polite, professional, and caring.

NP Jessica Miller appeared to be very knowledgeable and explained my condition in a manner I could understand. She reviewed my treatment plan in detail. She and the nurse were very helpful and kind.

Had 3:00pm appointment. Waited 50 minutes to see NP for 2 minutes. I will never accept an afternoon appointment again.

Really had a great visit and given alot of information, left with positive visit.

Very helpful, friendly

It's always nice to go to an appointment, and be seen and be on your way quickly.

The whole department was very good and understanding!

Christa was so kind and gentle Listened to me with real interest