Doctor Lee is a great doctor
So far, so good
Our appointment was at 1:30, and we arrived at 1:09 and were not called back until 1:50. I thought they had forgotten about us. I know doctors get busy, but I usually do not have to wait as long. Dr. Lee and nurses were exceptionally nice to us.
The staff and the doctors that I have seen are wonderful. Everything was explained and my question was answered I wasent rushed like someplace are. It is a wonderful place and I would highly recommend them to anyone.
I am impressed by the friendliness of the staff and physician; and their comfort level dealing with all the patients.
Dr. Lee is the best.
I was nervous when I first went in. When I got ready to leave, I was very calm. Everyone was so nice.
The staff are extremely kind and caring. You know right away they care. The high quality of care received is fantastic. This is my go to ortho group now!!!
My experience with the orthopedic doctor was great but I'm very unhappy that I have to wait three weeks to get an MRI and I have to be off of work and be in pain for three weeks before we can figure out what's going on
Doctor Lee was very friendly and explained everything to my understanding
Great doctor great x-ray tech, just a excellent group of professionals
I am usually completely satisfied when I leave here, however, this was the first time I was unpleasant with the check out procedure. When I approached the check out window in the hall before exiting there was no one available as is usually the case. So I proceeded to the first desk in the lobby as I normally do to check out and schedule my next appt., however this time I was informed to take a spot in the line of people checking in, as I was informed to take pain( as that's why I come here to be treated) I didn't expect to stand there in a line of approx. 7-8 people that were just coming in. My friend stood in line for me this time but I'm very disappointed that I had to be treated that way. The excuse given me was that if someone was at the window check out they would have a lot of people standing in the hallway where they try to bring the patents in. There has never been a line of people standing to check out in all the years I have been coming there. Not to mention one girl had a skeleton sitting in a chair at the front desk that could have been in that seat helping the other girls instead of just standing there. I am so sorry for bringing this up but am confident that it will be addressed and remedied. Thank you for allowing me to bring this to your attention. Have a great day and thank you so much for wanting to improve things here.
Think Said it all in the questions! Very well treated. Helping me on and off table to make sure didn't fall.
Everyone was very courteous , professional and above all nice. Couldn't ask for anything better than that.
Everyone was amazing, no complaints.
Everyone was great.
The visit and care were satisfactory. We were not seen until 45 minutes after our scheduled appointment even though we arrived 29 minutes early for our visit. I understand scheduling issues can arise but 45 minutes felt very inconsiderate to our plans. As a the sole caregiver who has to miss work for these appointments I should not be expected to have sacrifice my workday because of the provider's inability to schedule patients properly. All of that to say nothing will be done about this and I am wasting my time filling this out.
Everyone was very respectful polite, explain to me what's going on, always smiling the doctor was great ,smiling laughing, and explain to me about injection, everyone was excellent at there job, very friendly, thank you all so much for being very caring
We appreciate Reid and the consistency of good care.
Dr. Lee is PNENOMENAL, I had a concern and he fixed the problem right away. They always listen to me. The nurses go above and beyond.
My appt was on time. The assistant was very nice. The doctor answered questions I had about the issue and some other things I was concerned about. Very nice visit.
I feel like Dr. Lee takes great care of me. Thankyou.
Dr. Lee was wonderful.
I am not happy with his decision to not operate on my knee cap. I was seen 3 times and each time my knee was bad. He said it is healing and he would need to rebreak it. Which would make more since than going though all this then having surgery in a few years because it will cause problems.
If given pain medication would like them the same day not 2 days later
Nurse got. All the info and waited one hour to see Doctor
Very satisfied
Dr Lee and his staff are tremendous at all that they do. And they are so tender and caring.
Thank you!
Very satisfied with my visit. Staff was very helpful and thorough.
I am very happy with the results of my surgery. Dr Lee confirmed that my healing is going great. The scars and muscles are healed. He also gave me the information I needed to help break down the scaring and to continue my physical therapy.
Dr Lee is the Best . Reid is very fortunate to have him. When I decide to go through with knee surgery it will definitely be Dr Lee no other.
Dr. Lee has always listened
I feel I am in good hands with Dr. Lee. The way he explained the surgery to me and the way the nurses treated. I know everything is going to be okay.
I got right in. I understand what's happening and the staff answered all my concerns with the surgery.
Very professional and informative
That he was Standish and did not want to even think about helping me just go to the emergency room in Indianapolis or Muncie when y'all have the power to fix what broke but he don't want to do it it's too tasty
Thank you for all the help and care you provide.
Very nice all of them specially Xray.
Dr. Lee and the nurses and the front desk were all professional and very competent. A pleasure.
Dr. Lee was very interested in what I had to say and explained everything to me. I was very pleased with my visit
Great care- great follow-up and given numerous contact phone numbers for questions.
I just love Dr. Lee. He takes time to talk to you about everything. He answers any questions.
Dr. Lee is awesome. I'm very grateful for his care.
I like my dr
I appreciated Dr. Lee's Analysis and Advise very much.
Love Dr Lee Never loose him
I've already talked to someone to go to Dr. Lee.
I am confident that Dr. Lee is a skilled surgeon. When I asked about non surgerical options his reply was if I wanted to wait and see if it gets better that was fine. No other options were suggested nor was anything else said about any other options. If I am paying $500 for a 10 minute consultation, I expected something more.
The doctor gave me confidence and l realized he has a lot experience, thank you Doctor.
My doctor, Dr. Lee is wonderful. I've recommended him several times. Trust him with my life.
Good experience
He was very pleasant and friendly willing to help me with any problems that I have
We trust Dr Lee with taking care of us
I trust Dr Lee with his knowledge, experience and manner of how he treats me as a patient.
I don't appreciate our Doctor Office becoming a Ortho walking In Clinc from m-f 8 am - 8 pm . The office is packed and my last visit I had to wait an hour just to see my doctor when I had a APPOINTMENT. Don't use OUR APPOINTMENT Doctors for a Walk in Clinc during APPOINTMENT HOURS ! To many people that had appointments was in office waiting and COMPLAINING about the long waits because of the walk ins . We ARE appointments and should be waited in on our appointment time. This last appointment wasn't to bad for me as my appointment before , but there was several VERY unhappy people waiting on their Dr. APPOINTMENT TIME WAY TO LONG. This issue really needs to be addressed and something done ... like making sure APPOINTMENT VISITS COME BEFORE WALK INS .
Happy
Very good
Provider did well explaining and giving options.
They took good care of me
Very caring . Answered all of my questions. Nice care team.
I felt very comfortable with them, could ask them anything. I am very greatful!
Staff was concerned and made sure I was okay
Dr Lee was not able to help me so referred me to a specialist
Dr. Lee seem to really want to help me breathe out. My issue assured me that he will be there as soon as I get my A1 down. I appreciate him very much I'm gonna do everything in my power to get my A1c lowered so we can get my surgery over with, I was very pleased with the visit
Thank you to all for the great care and respect.
Dr Lee is great. So glad he is my doctor
He listened to what my problem was like he cared
Caring and knowledgeable.
Everyone was extra nice and polite. Thank you. The group of staff seem to work together as a great team.
Everyone was polite and very helpful
Hip Replacement surgery - waiting to hear from scheduling dept. to set a sooner date.
Everyone was very polite and helpful. I was finished (with x-rays) and out in less than 40 minutes. Great experience!
Had a very good experience was very happy with the care I received
Doctor was nicer today than usual but in a big hurry. He seemed irritated by my questions.
Thank you
First time I ever had a steriod hurt, had two shots 1 in right shoulder, 1 left shoulder right one HURT, lift no pain
I love Dr Lee, he always has plenty of time to discuss everything and is very c
Dr Lee took his time explaining my options and didn't make me feel like he was rushing.
Dr. Lee is PNENOMENAL! He tells it like it is, explains everything simply and really listens.
I've had nothing but great service from Reid. Enjoy the entire staff .
Dr. Lee is awesome! I feel better than I have in 20 years!!
I am curious about what kinds of exercise and how much can help or hinder my shoulder's healing. I am kind of figuring it out for myself but it would be nice if there were medical guidelines.
I respect Dr. Lee's expertise!
I liked Dr Lee! He was very knowledgeable! I'm hoping he can fix me! The staff was good at their jobs as well
He listened and was very kind
I'm convinced I've chosen the right team for my upcoming surgery. I know I'll be in the best hands possible. Thanks Dr Lee and team!
Patient, kind, interested, extra mile to explain.
Everyone was friendly
Great experience all around. Everyone I encountered was very kind.
Doctor was knowledgeable and listened. Staff was very helpful
I was taken care of and feel like I will be in the future
I feel very comfortable with everyone at Reid Orthopedics